Shipping
I charge £2.75 UK P&P for orders under £20, and £3.50 UK P&P for orders over £20. Occasionally items will need to be sent as a small parcel and will need to be priced accordingly - this be be shown at the checkout before you pay. If you spend over £75 delivery is free within the UK.
Postage on orders to countries outside of the UK will vary, the cost will be shown at the checkout in your currency. If your country is not shown, please drop me a message and I will let you know if I can ship to you. It is your responsibility to pay any import duties, and to check that the item you are ordering can be shipped to your country.
My items are almost always made to order, and making times will always be shown on a banner at the top of the website. If you need to receive something for a specific date please let me know straight away by replying to your order confirmation email - asking me on the day you place your order will almost always mean I can get your order to you in time!
If your delivery address is within a mile of my Studio in East Sussex, the checkout will automatically show 'local delivery' options and will deduct the shipping charge from your order. I'll drop your order in to you as soon as its ready, or I may occasionally opt to pop your parcel in the post (at my cost) if I'm not passing you. I don't currently offer collection from my home address.
Please do bear in mind when waiting for your order that everything you see on my website is handmade from scratch by just one person, and as with all good things, this takes time. I'm so grateful for your patience so I can make sure your order is perfect before it leaves me.
Lisa